Да не вопрос. Девушку-собеседницу звали Мишель. Вот примерно так, дословно.
Я-им:Dear Apple,
I have restocked my account few days ago. Then i have buy some music and apps. Today I try to buy an app and iTunes says to me "You cannot buy because your account has been disabled".
Can you help me? I realy need my account.
Они-мне:Dear Eduard,
I am very sorry to hear that your account has been disabled. I know that this must be disappointing to you and that you would like some assistance with this. My name is Michelle and I am more than happy to assist you with this today.
Before I can have your account enabled, both Apple and iTunes require that you provide some information first. Please respond to this email with the following information:
- Your complete billing address that you used to create your iTunes Store account
- Your permission to enable your account
Thanks for your patience, Eduard. I hope to hear from you shortly regarding this information and until then, have a wonderful day!
Sincerely,
Michelle ?iTunes Store Customer Support ?
Please note I work:
Thursday; 1:00 PM to 9:30 PM
Saturday; 12:30 PM to 9:00 PM
Sunday; 12:00 PM to 9:00 PM
Monday; 3:30 PM to 9:30 PM
Tuesday; 1:00 PM to 9:30 PM
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Я-им:Dear Michelle,
Thank you for your understanding and eagerness to help me.
I certainly give the permission to re-enable my account, so here is the information that you requested:
Mr. ****** *****
New York, Brighton beach, 21
New York, 10001
(***)*******
I'd like to know, though, if I can count on having my money back after this unnerving situation is resolved.
Once again, thank you for your assistance and I am looking forward to your next reply.
Sincerely,
Eduard.
Они-мне:Hi again Eduard,
Thanks very much for providing your billing information and permission to have your account enabled again. I know that this is important to you and that you would also like to know if your store credit will still be on your account after it has been enabled again.
I have reenabled your account. Your account was disabled because the purchaser of an iTunes Gift Certificate redeemed to your account has refuted the charges with his or her credit card company.
When charges are reported as unauthorized, any remaining iTunes Store credit from the disputed purchase is considered unauthorized and is removed from the account.
If you purchased the iTunes Gift Certificate on an auction website, it may have been part of a fraud claim. You may want to address the issues with your purchase to the seller, or use any dispute resolution service provided by the auction website or other remedies that might otherwise be available to you.
If the iTunes Gift Certificate was purchased from Apple, the buyer will need to contact his or her credit card company to discuss the disputed purchase.
You can now resume purchasing from the iTunes Store, but the funds from the fraudulent iTunes Gift Certificate will not be made available to you.
Thanks for your understanding, Eduard. If you have any other questions regarding the iTunes Store or your iTunes Store account, please let us know. We're more than happy to assist you further and only an email away. Have a wonderful day!
Sincerely,
Michelle ?iTunes Store Customer Support ?
Please note I work:
Thursday; 1:00 PM to 9:30 PM
Saturday; 12:30 PM to 9:00 PM
Sunday; 12:00 PM to 9:00 PM
Monday; 3:30 PM to 9:30 PM
Tuesday; 1:00 PM to 9:30 PM
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Хэппи энд. Желаю удачи.
Просмотр сообщений
... Ну вот НРАВИТСЯ мне анимация. Даже библиотеку свою стал потихоньку перекидывать в epub из fb2... Не нравится только бестолковое форматирование текста у них. Юрий, а как все же насчет отключаемой опции "анимация страниц"? Может все же сделать, для любителей? Я очень доволен Вашим детищем, но отсутствие поддержки epub и анимации страниц просто убивает.
! Большое спасибо! 
